Find answers to common questions or get in touch with the ScrumR team.
Get help from the ScrumR team directly.
hello@scrumrapp.comRead our policies and guidelines.
Go to My Profile from the sidebar. Fill in your personal details, add your physical stats, upload videos, and add your career history. Aim for 100% completion to get discovered by clubs.
After saving your physical stats, click "Request Verification" on the stats tab. An admin will review and verify your stats, which adds a verified badge to your profile.
Your profile is visible to all ScrumR users including clubs, agents, and staff. You control what information you add to your profile.
Go to My Profile → Videos tab. You can upload video files directly (up to 5GB) or paste YouTube, Vimeo, or Veo links.
The map view shows players, clubs, staff, and agents plotted by location.
Go to Settings → Billing & receipts, then Manage subscription. It opens your payment provider's secure page, where you can cancel. If you subscribed through an app store, cancel in that store's subscription settings. Your access continues until the end of the period you've already paid for.
A club has found you in the Permit Market and wants to ask if you can help them out, usually to cover a game or a short spell. Go to Permit Requests to accept or decline. Your contact details are only shared if you accept.